Ricoma Help Center home page
Could not find the ticket form for id: 20833446358035

Why Is My Embroidery Machine Making Noises?


Lubrication is crucial for ensuring that your embroidery machine runs smoothly and efficiently, and can help prevent noise and other issues. If you're experiencing noise in your machine, it's important to check the lubrication and make sure it's sufficient and applied correctly.

To help you properly lubricate your machine, we've created step-by-step instructions for different models:

Please select the model of your machine and follow the instructions in the corresponding video. The videos provide detailed instructions on how to correctly lubricate your machine.

If your machine is still making noise after you've lubricated it, wait 24 hours before using the machine again to allow the oil to settle.

This video demonstrates what a machine without enough oil sounds like:

If the noise persists, please send a video of the issue to service@ricoma.com. This will allow one of our technicians to diagnose the problem and provide further guidance.

Remember, proper lubrication is essential for maintaining the health and longevity of your embroidery machine. If you have any questions, don't hesitate to reach out to us.

Need additional help?
Please don’t hesitate to reach out to us for further assistance via email at service@ricoma.com or by visiting our support page at www.ricoma.com/US/support.